Shipping Policy

Last updated: August 16, 2026

This policy explains how Organic Growers processes and delivers physical goods purchased at organicgrowers.online.

Order processing

Orders are reviewed after checkout. We aim to process confirmed orders within 1–2 business days. Processing may take longer during peak periods, public holidays, or if we need to confirm delivery details.

Delivery and charges

Delivery availability depends on the customer’s serviceable 6-digit PIN code and the total packed weight of the order. The lowest eligible estimated delivery rate is selected automatically at checkout. Delivery is free on eligible orders of ₹800 or more. Estimated delivery windows are generally 3–7 business days after dispatch, but may vary by location, carrier, weather, or product availability.

Address and receipt

Please provide a complete, accurate delivery address and reachable contact number. We will share available order and dispatch information through the details supplied at checkout. If an address cannot be serviced, we will contact the customer or cancel and refund the order in line with the refund policy.

Delivery issues

If a parcel is damaged, incomplete, or not delivered as expected, contact us within 24 hours of delivery or the expected delivery date using the Contact Us page and include your order number and supporting photos where relevant.

Customer support: support@organicgrowers.online